Sound

No Sound

Whistling or squealing sound

Sound is too loud

Sound is too soft

Voice has echoing

Too much noise

Connection

Cannot connect the hearing aids with the Orka Health app

Cannot pair the hearing aids with a Bluetooth^® device

Bluetooth^® is unstable

Cannot connect with multiple devices

App Control

App control does not work

App crash

Slow loading

Slow responsiveness of app control

Firmware Upgrades

Hearing aids upgrades not successful

Charging case upgrades not successful

Stuck during the upgrade

Phone Call

No speaking sound from Orka hearing aids when picking up phone calls

Double tap does not work or works intermittently

Media

No sound from hearing aids when streaming

Charging Case Control

Program button does not work for program changing

Volume adjustment buttons do not work for volume adjustment

Hearing Aids Battery

Hearing aids can not be charged

Hearing aids can not be fully charged

Low charging efficiency

Short battery life of hearing aids

Charging Case Battery

Charging box can not be charged

Charging box can not be fully charged

Low charging efficiency

Charging box can not be charged via wireless charging

Short battery life of charging case

Indicator

Hearing aids power indicator light does not light up

Charging case power indicator light does not light up

Accessories

Issues related to wearing