1. Please turn up your device streaming volume

You can turn up the volume for phone calls on your phone>volume adjustment.

2. Please make sure the hearing aids are connected with your phone
Please connect Orka hearing aids with your phone via Settings>Bluetooth>paired devices, then click to re-connect.

3. Some smartphones may answer incoming calls through the phone instead of hearing aids. Please follow the instructions below to pick up phone calls via Orka Two.

Choose Orka Two via Audio in the phone call interface when there is an incoming call after you connect Orka hearing aids with your phone.

4. Contact us

For more information or help, please contact us at support@hiorka.com.