1. Ensure the app is running on iOS 14 or later for Apple devices, or Android 8 or later for Android devices. This will help ensure compatibility.

2. Restart Orka Health app
Exit Orka Health app from backstage and re-open it, then wait for the connection.

3. Upgrade your Orka Health app Please make sure your Orka Health app is up to date. You can upgrade the Orka health app in your app store.

4. Contact us

For more information or help, please contact us at support@hiorka.com.