1. Restart your hearing aids
Put your hearing aids back into the charging case, close the lid and wait for around 10 seconds.
2. Turn Bluetooth off and then on again
Go to your phone > Settings > Connections > Bluetooth and try turning Bluetooth off and then on again to refresh the device Bluetooth.
3. Restart the Orka Health app
Exit the app from backstage and then restart the app.
4. Follow the instructions in the app
5. Contact us
For more information or help, please contact us at support@hiorka.com.